FAQ

FREQUENTLY ASKED QUESTIONS :

Q. Is field service available for the filters?

A. Diamond Water Systems’ service technicians are available for field service.

Q. Does Diamond Water Systems, Inc., service other systems?

A. Yes. Diamond offers service to most major brands of filter systems.

Q. Are parts available for servicing the filters?

A. Diamond stocks most parts and materials.

Q. What is typically involved with annual service?

A. Annual Service typically includes the following:

1. This service should include general system operational inspection.

2. Rebuilding of diaphragm valves.

3. Filter media inspection, top off or replacement.

4. Control inspection.

Q. What service is recommend on the filter system?

A. Recommonded Service:

1. Daily/Weekly/Monthly System Checks.

2. Annual filter service is also recommended.

Q. What causes the filter media to foul?

A. Filter media fouling is typically caused by the following:

• Biological fouling.
• Excessive iron or suspended solids loadings.
• Mechanical failure.
• Inadequate backwash flows.